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At Uniform Essence, we are committed to delivering high-quality products and ensuring a smooth shopping experience. As our uniforms are customized according to your specific needs and designs, they are non-returnable and cannot be used by others.
However, in the rare case of a manufacturing defect, we will provide complete assistance to rectify the issue.
Exchange Policy
Exchanges will be processed under the following conditions:
- If the ordered size differs from the delivered size.
- If the ordered color differs from the delivered color.
- In case of a manufacturing defect.
Exchange Terms:
- Requests for exchange must be made within 15 days of purchase.
- Items must be in their original condition, with tags, packaging, and invoice intact.
- Exchanges will not be accepted for items that have been worn or washed.
- Delays caused by unforeseen circumstances like natural disasters or courier strikes do not qualify for exchange.
For any queries or assistance, please contact us at 7007758360.