RETURN POLICY We at Uniform Essence strive to provide high-quality products and the best possible shopping experience. Since our goods are customized according to your specific needs and designs, they are non-returnable as they are not usable by anyone else.

However, in the case of a manufacturing defect, we will provide complete assistance to correct the issue.

EXCHANGE POLICY Exchange requests will be processed under the following conditions:

If you receive a different size than what was ordered.
If you receive a different color than what was ordered.
If there is a manufacturing defect.
Exchange requests must be raised within 15 days of purchase.
The item must be in new condition, with original packaging, tags, and invoice.

Exchanges will NOT be processed under the following conditions:

If the item has been worn or washed.
If the delay in delivery is due to unavoidable circumstances such as natural disasters, strikes, or courier service disruptions.

For any other queries, you can reach out to us at: